Privacy Policy

Last Updated: [29/09/2026]

At GreenLawn, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase our products (seeds, pots, plants, tools), or engage our gardening services.

1. Information We Collect

We collect information that you provide to us directly, as well as data that is collected automatically when you interact with our website.

• Personal Information: When you make a purchase, sign up for a gardening subscription, or request a custom quote, we may collect your name, email address, phone number, billing address, and service/delivery address.

• Property Information: For our gardening services, we may collect specific details about your property, such as gate codes (if provided by you), property size, and occasionally photographs of your landscape to provide accurate quotes and document our work.

• Payment Information: If you make a purchase or sign up for a recurring service, payment information (such as credit card numbers) is collected. Note: We use secure third-party payment processors (e.g., Stripe, PayPal) and do not store your full credit card information on our servers.

• Automatically Collected Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior on our site using cookies and similar tracking technologies.

2. How We Use Your Information

GreenLawn uses the information we collect for the following purposes:

• To Fulfill Orders and Services: To process transactions, ship products (seeds, pots, tools), and dispatch our gardening team to your location for scheduled weekly, monthly, or custom services.

• To Communicate with You: To send order confirmations, service appointment reminders, invoices, and updates regarding schedule changes (e.g., due to weather).

• Customer Support: To respond to your inquiries, handle plant replacement requests, or address any concerns.

• Marketing (With Your Consent): To send you newsletters, seasonal gardening tips, and promotional offers. You can opt out of these communications at any time.

• To Improve Our Business: To analyze website usage, improve our product offerings, and enhance the user experience.

3. How We Share Your Information

GreenLawn does not sell, rent, or trade your personal information to third parties. We only share your data in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our business, such as shipping carriers (to deliver your retail products), payment processors, and email marketing platforms. These parties are obligated to keep your information confidential.

• Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid request by public authorities (e.g., a court or government agency).

• Business Transfers: If GreenLawn is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, keep track of items in your shopping cart, and understand how you interact with our site. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly as a result.

5. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Update: You can access and update your account information at any time by logging into your GreenLawn account or contacting us.

• Opt-Out: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email.

• Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., we must retain your invoice history for tax purposes).

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact